- Main venue contact: (847) 671-5100
- Box office: (847) 671-5200
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrives 1 hour before event start time
- Can be collected by authorized representative with prior confirmation
- On-site parking lot available
- Parking fees: $10-$15 per vehicle
- Accessible parking near main entrance
- Shuttle services from remote parking areas during large events
- Wheelchair accessible sections
- Companion seating available
- Elevators to all levels
- Assistive listening devices provided
- Advanced reservation recommended
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- No weapons
- Valid ticket required for entry
- No re-entry once exited
- Children under 2 typically free
- Children 3+ require full ticket
- Some events have specific age restrictions
- Parental guidance recommended for mature content shows
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