FirstOntario Performing Arts Centre - Complex

- Main Box Office: (905) 973-4400
- Customer Service Hours: Monday-Friday 10:00 AM - 5:00 PM
- For emergencies during events, contact venue staff on-site

- Will-call window located at main box office
- Hours: Monday-Friday 10:00 AM - 5:00 PM and during event hours
- Bring valid photo ID and booking confirmation
- Arrive at least 30 minutes before event start
- Reserved under name on order

- On-site parking available
- Multiple parking lots surrounding the complex
- Paid parking (rates vary)
- Accessible parking spaces available near entrances
- Recommend arriving early for event parking

- Wheelchair accessible seating throughout venue
- Companion seating available
- Accessible washrooms on-site
- Elevator access to all levels
- Accessible parking spaces reserved
- Contact box office for specific accommodation needs

- No outside food or beverages permitted
- Professional venue attire recommended
- Arrive 15-30 minutes early
- Cameras and recording devices restricted for most performances
- Hats and obstructed views not permitted in seating areas
- Mobile phones should be silenced during performances

- Children welcome with valid ticket
- Age restrictions apply to some performances (check event details)
- Infants may require separate tickets depending on venue policy
- Family-friendly events available
- Contact venue for babysitting or childcare information