Venue Details

- Main Line: (585) 325-2660
- For event inquiries and reservations, call during business hours
- Available for ticket information and venue questions

- Will-call window located at main box office
- Available during venue operating hours
- Bring valid photo ID for ticket pickup
- Arrive 30 minutes early for event start time
- Tickets must be picked up in advance of event

- On-street parking available on East Avenue and surrounding streets
- Public parking garages nearby in downtown Rochester
- Street parking subject to local regulations
- Recommend arriving early for events to secure parking
- Check local signage for parking time restrictions

- Wheelchair accessible seating available
- Accessible restroom facilities on-site
- Elevator access to upper levels
- Companion seating available
- Advance notice recommended for accessibility needs
- Contact venue directly to reserve accessible seats

- Valid ID required for certain events
- No outside food or beverages permitted
- Photography/recording policies vary by event
- Arrive 15-30 minutes before event start
- Venue is smoke-free
- Bag check may be required for security
- Follow all posted venue signage and staff instructions

- Children welcome at most events with valid ticket
- Age restrictions apply to certain events
- Children under 2 may not require tickets (venue dependent)
- Parental supervision required at all times
- High chairs and children's seating upon request
- Family-friendly events scheduled regularly
- Check specific event details for age recommendations