- +52 55 5207 9191
- General information contact line
- Located at main entrance box office
- Identification required for ticket pickup
- Arrive at least 45 minutes before event start time
- Digital and printed ticket confirmations accepted
- Limited on-site parking available
- Nearby street parking in Zona Rosa neighborhood
- Recommended to use public transportation or rideshare services
- Parking rates vary depending on event
- Wheelchair accessible areas
- Designated spaces for persons with disabilities
- Companion seats available
- Advanced reservation recommended for accessible seating
- No outside food or drinks
- Valid photo ID required for entry
- No large bags or backpacks permitted
- Photography and recording may be restricted during performances
- Age restrictions depend on specific event
- Children under 12 typically require adult accompaniment
- Some events may have minimum age requirements
- Infant and child ticket policies vary by performance
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