- Main Office: (716) 856-3858
- Tour Reservations: (716) 856-3534
- Located at main visitor center
- Tickets can be retrieved up to 30 minutes before scheduled tour
- Valid photo ID required for pickup
- Free on-site parking available
- Street parking on Jewett Parkway
- Designated handicap parking spaces near visitor entrance
- Wheelchair accessible tours
- Limited mobility options available
- Ground floor areas fully accessible
- Some historic spaces have limited accessibility
- No food or drink inside historic spaces
- Photography permitted without flash
- Quiet, respectful behavior required
- Groups larger than 6 must book in advance
- Children 12 and older recommended
- Guided tours available for younger children
- Strollers not permitted inside historic buildings
- Children must be supervised at all times
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