Venue Details

- Main Office: (616) 957-6300
- Visitor Services: (616) 254-6461

- Available at main entrance ticket booth
- Advance reservation recommended
- Valid photo ID required for pickup
- Tickets can be held up to 1 hour before event start time

- Free parking on-site
- Large, well-lit parking lot
- Accessible parking spaces near main entrance
- Overflow parking available during peak seasons

- Wheelchair accessible throughout gardens and indoor spaces
- Mobility assistance devices available
- Designated seating areas in amphitheater
- Ramps and smooth pathways across entire facility

- No outside food or beverages
- Comfortable walking shoes recommended
- Photography allowed for personal use
- Pets not permitted (service animals exempt)
- No smoking on premises

- Children under 12 must be accompanied by adult
- Stroller and wagon access in most areas
- Interactive children's garden available
- Family-friendly exhibits and programming
- Reduced admission rates for children