- +49 (0)69 920381
- General Ticket Hotline: +49 (0)69 920381-0
- Located at main entrance
- Valid photo ID required for pickup
- Reservation name must match identification
- Arrive minimum 45 minutes before event start
- Adjacent parking garage at Zeil 85
- Public parking lots within 500 meters
- Closest public parking: MyZeil Shopping Center
- Estimated parking fee: €2-€4 per hour
- Wheelchair accessible areas available
- Companion seat included with accessible ticket
- Advanced reservation recommended
- Located near main entrance/exit
- No outside food or drinks
- No professional cameras
- Age restrictions may apply depending on event
- Valid ticket required for entry
- No refunds or exchanges
- Children under 6 generally not permitted
- Age limit varies by event type
- Accompanying adult required for minors
- Some events may have specific age restrictions
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