- Main: (214) 461-6000
- For reservations and VIP inquiries, call during business hours
- Best time to reach: Tuesday-Thursday 5 PM-11 PM, Friday-Saturday 5 PM-2 AM
- Will-call available for ticket holders
- Arrive 30 minutes early to collect tickets
- Valid photo ID required for pickup
- Contact venue directly for specific event will-call procedures
- Online ticket purchases available through primary vendors
- On-site parking available
- Street parking available on Lamar Street
- Lot may fill during peak hours (Friday-Saturday nights)
- Valet parking may be available for special events
- ADA accessible parking spaces reserved near entrance
- Wheelchair accessible seating available
- Accessible restrooms on-site
- Ground level access from parking areas
- Companion seating available
- Contact venue in advance to arrange specific accessibility needs
- Service animals welcome
- Valid photo ID required for entry (21+ venue)
- Dress code enforced: no tank tops, no athletic wear, closed-toe shoes recommended
- Outside beverages prohibited
- Glass containers not permitted
- Professional photography/recording prohibited without permission
- Venue reserves right to refuse entry
- 18+ after 9 PM (under 18 with adult guardian before 9 PM)
- Minors must be accompanied by parent/guardian at all times
- No alcoholic beverage sales to minors
- Minors subject to same dress code and conduct rules as adults