Venue Details

- Main Reception: +48 22 574 30 00
- Information Desk: +48 22 574 30 20
- Event Coordination: +48 22 574 30 50

- Located at Main Entrance Information Desk
- Open during venue operating hours
- Bring valid ID and booking confirmation/ticket number
- Allow 10-15 minutes for processing
- Peak times may result in longer wait times

- On-site parking available
- Approximately 1,500 parking spaces
- Paid parking (rates vary by duration)
- Easy access from main entrances
- EV charging stations available
- Recommended to arrive early during major events

- Wheelchair accessible areas throughout venue
- Accessible restrooms on all levels
- Elevators available for multi-level access
- Reserved parking spaces for persons with disabilities
- Companion seating available
- Contact venue in advance for specific accommodation needs

- Admission by valid ticket only
- No outside food or beverages (except bottled water)
- Photography/recording allowed only where permitted by event organizers
- Respect venue staff instructions
- No smoking inside building (designated outdoor areas available)
- Proper dress code may apply for certain events
- Maximum capacity limits enforced for safety

- Children under 2 years may enter free (specific events may vary)
- Children ages 2-12 typically require tickets (discounts often available)
- Supervised children welcome
- Family restrooms and changing facilities available
- Stroller parking available at designated areas
- Some events may have age restrictions - check event details
- Lost child assistance available at Information Desk