Venue Details

- Main NEC Switchboard: +44 (0)121 767 1000
- Event Information Hotline: +44 (0)121 780 4141

- Located at main entrance of Hall 5
- Valid photo ID required for ticket pickup
- Recommended to arrive at least 1 hour before event start time
- Online pre-registration can expedite will call process

- Large on-site parking facilities
- Designated disabled parking near Hall 5 entrance
- Parking fees typically range £5-£15 depending on event duration
- Pre-booked parking available online

- Wheelchair accessible spaces throughout Hall 5
- Companion seats available next to accessible spaces
- Dedicated accessibility support desk
- Step-free access points at multiple locations

- No outside food or drinks
- No professional cameras without media credentials
- Bag size restrictions apply
- Mandatory security screening at entrance
- No smoking within venue premises

- Children under 16 must be accompanied by an adult
- Some events may have specific age restrictions
- Child ticket pricing varies by event type
- Stroller/pushchair parking available