- Main Number: (716) 855-4100
- Ticket Office: (716) 855-4101
- Located at main ticket entrance
- Must present valid photo ID
- Tickets can be retrieved 1 hour before event start time
- Unclaimed tickets released 30 minutes before event
- On-site parking garage available
- Street parking with metered spaces
- Nearby public parking lots
- Average parking rate: $10-$15 per event
- Handicap parking spaces near main entrance
- Wheelchair accessible seating
- Companion seats available
- Elevators to all levels
- Assistive listening devices
- Accessible restrooms
- No outside food or beverages
- No professional cameras without permission
- Clear bag policy in effect
- No weapons
- No smoking on premises
- Children under 3 typically free with paying adult
- Age restrictions may vary by event
- Recommended minimum age depends on event type
- Children must have valid ticket for seated events
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