- +49 (0)381 45678-0
- General inquiries: +49 (0)381 45678-10
- Ticket hotline: +49 (0)381 45678-20
- Located at main entrance box office
- Ticket pickup with ID and booking confirmation
- Available 1 hour before event start
- Group reservations must be collected together
- On-site parking available
- Capacity for 150 vehicles
- Wheelchair accessible parking near entrance
- Parking fee: €5 per vehicle
- Secure, well-lit parking area
- Designated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- Elevator access to all levels
- Hearing loop system available
- Ground floor seating for limited mobility guests
- No outside food or drinks
- No smoking inside venue
- Professional cameras/recording equipment prohibited
- Valid photo ID required for age-restricted events
- Coat check available
- Children under 6 not recommended for evening performances
- Matinee shows family-friendly
- Children under 12 must be accompanied by adult
- Reduced pricing for children and youth
- Stroller parking available
