- Main Reception: +420 211 151 100
- Front Desk Available: 24/7
- Email: info@hotelduo.cz
- Reservations must be confirmed 48 hours prior to arrival
- Late arrivals: Contact reception in advance
- Check-in available after 3:00 PM at front desk
- 24-hour advance notice required for cancellations without penalty
- On-site Parking: Available (limited spaces)
- Parking Rate: Approximately 300-400 CZK per day
- Reservation: Recommended, especially during peak season
- Public Parking: Nearby parking facilities in Vinohrady district
- Street Parking: Available in surrounding area
- Wheelchair Accessibility: Yes, ground floor accessible rooms available
- Elevator Access: Available throughout the hotel
- Accessible Facilities: Bathroom and room modifications upon request
- Advance Notice: Recommended for specific accessibility requirements
- Contact reception for detailed accommodation information
- Valid ID Required: For all guests at check-in
- Smoking Policy: Non-smoking rooms; designated smoking areas available
- Noise Policy: Quiet hours 10:00 PM - 8:00 AM
- Guest Conduct: Hotel code of conduct must be respected
- Valuables: Use in-room safe or hotel safe deposit box
- Luggage Storage: Available before check-in and after check-out
- Children: Welcome; no age restrictions
- Cots/Extra Beds: Available upon request (surcharge may apply)
- Breakfast: Children typically included in family rates
- Supervision: Parents/guardians responsible for children at all times
- Activities: Family-friendly facilities; contact hotel for children's services
