ICE Krakow Congress Centre

- Main reception: +48 12 628 94 00
- Box office: +48 12 628 94 30
- General inquiries: +48 12 628 94 00

- Tickets available for pickup at the main box office
- Opening hours: Monday-Friday 9:00 AM - 6:00 PM, Saturday 10:00 AM - 4:00 PM
- Valid photo ID required for ticket collection
- Pickup available starting 2 hours before event start time
- Contact box office in advance to arrange will-call

- Dedicated parking garage on-site
- Multiple parking levels available
- Paid parking charged per hour
- Reserved spaces for event attendees
- Discounted rates available with event ticket validation
- Street parking available in surrounding streets (meter-based)

- Wheelchair accessible seating areas throughout the venue
- Dedicated accessible parking spaces near entrance
- Accessible restroom facilities available
- Lift access to all levels
- Companion seats available next to accessible spaces
- Request accessible seating when booking tickets

- No outside food or beverages permitted
- Photography and recording policies vary by event
- Arrive at least 30 minutes before event start
- Valid ticket required for entry
- Bag size restrictions may apply
- No weapons, sharp objects, or prohibited items allowed
- Venue staff reserve the right of admission

- Children require valid tickets as per event pricing
- Age restrictions vary by event type
- Infants may be admitted at organizer's discretion
- Parents must supervise children at all times
- Family-friendly events available
- Contact venue for specific age-related requirements