- Main Office: (315) 443 2121
- Ticket Information: (315) 443 2121
- Administrative Offices: (315) 470-6600
- Located at main entrance
- Identification required for pickup
- Opens 90 minutes before event start time
- Original purchasing credit card may be required
- On-site parking available
- General parking: $10-$15 per vehicle
- ADA designated parking spaces near main entrance
- Carpooling recommended during high-attendance events
- Wheelchair accessible sections
- Companion seating available
- Elevators to multiple levels
- Designated spaces with clear sightlines
- Advance notification recommended for special accommodations
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras without media credentials
- No re-entry once exiting
- Valid photo ID required for age-restricted events
- Children under 2 typically free on parent's lap
- Children 2-10 usually require ticket
- Accompanied by adult guardian
- Age restrictions vary by specific event type
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