- Main Office: (434) 982-5466
- Ticket Office: (800) 422-1867
- Located at main entrance ticket window
- Valid photo ID required for pickup
- Opens 90 minutes before event start time
- Tickets can be retrieved by original purchaser or authorized representative
- On-site parking available
- Approximate 3,000 parking spaces
- Standard parking rates: $10-$20 per vehicle
- Accessible parking near arena entrances
- Carpooling recommended for high-attendance events
- Wheelchair accessible seating throughout venue
- Companion seats available next to wheelchair spaces
- Elevators and ramps to all levels
- Service animal friendly
- Assistive listening devices available
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras or recording equipment
- Valid ticket required for entry
- Age restrictions may vary by event
- Children under 2 typically free on lap
- Children 2+ require ticket
- Some events may have specific age recommendations
- Parental guidance suggested for mature content events