John Paul Jones Arena

- Main Box Office: (434) 982-5000
- Guest Services: (434) 982-5999
- For general inquiries, call during box office hours

- Will-call window located at the main box office entrance
- Available during box office hours and 2 hours before event start time
- Bring valid photo ID and confirmation number
- Tickets typically available 30 minutes before event doors open

- Multiple parking lots available on University of Virginia campus
- Accessible parking spaces designated near arena entrance
- Event parking rates apply; details available at box office
- Street parking available in surrounding areas
- Arrive early during major events for optimal parking availability

- Wheelchair accessible seating throughout the arena
- Companion seating available
- Accessible restrooms on multiple levels
- Elevators and ramps for convenient access
- For specific accommodations, call (434) 982-5000 in advance

- Bags subject to inspection upon entry
- Outside food and beverages prohibited
- Professional cameras and recording devices restricted
- Smoking and vaping not permitted inside arena
- Arrive early to allow time for security screening

- Children under 2 may not require a ticket (venue dependent)
- Parents responsible for supervising minors at all times
- Height and age restrictions may apply for certain events
- Family-friendly events scheduled throughout the year
- Contact box office for specific age-related policies for your event