- Main Office: (434) 924-1525
- Box Office: (800) 542-8821
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved starting 1 hour before event start time
- Original purchaser or authorized representative can collect tickets
- Multiple parking lots surrounding arena
- General parking: $10-$15 per vehicle
- ADA parking available near main entrances
- Carpooling recommended during peak events
- Wheelchair accessible seating throughout arena
- Companion seats available next to wheelchair spaces
- Elevators to all levels
- Assistance available upon request
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras
- No re-entry once exiting
- Valid ID required for age-restricted events
- Children under 2 typically free on lap
- Children 3+ require full-price ticket
- Recommended minimum age varies by event type
- Parental guidance suggested for certain performances
