- Main Contact: +49 251 6262475
- Box Office: +49 251 6262476
- Pickup available at venue box office
- Valid ID required for ticket retrieval
- Arrive minimum 45 minutes before event start
- On-site parking available
- Limited free parking spaces
- Street parking in surrounding area
- Nearby public parking garage within 500 meters
- Wheelchair accessible areas
- Dedicated spaces for mobility-impaired guests
- Accompanying person can enter free of charge
- Advance notice recommended for specific accommodations
- No outside food or drinks
- Smoking prohibited inside venue
- Valid photo ID required for age-restricted events
- No large bags or backpacks permitted
- Age restrictions vary by event
- Minors must be accompanied by adult for evening concerts
- Some shows 16+, some 18+
- Child ticket prices typically 50% of adult rate
