- Main venue: +358 6 8303 900
- For event-specific inquiries, contact Kokkola City Events
- Will-call window located at main entrance
- Hours: 1 hour before event start until 15 minutes after start
- Bring valid ID and confirmation email/booking reference
- Advance ticket pickup available during box office hours
- On-site parking available
- Limited free parking spaces
- Nearby public parking lots within walking distance
- Accessible parking spaces for persons with disabilities
- Recommend arriving early during major events
- Wheelchair-accessible seating areas available
- Accessible entrances on ground level
- Accessible restroom facilities provided
- Companion seating available
- Contact venue in advance for specific accessibility needs
- Doors open 30 minutes before event start
- No outside food or beverages allowed
- No recording of performances
- Smoking not permitted inside venue
- Respect venue staff and other guests
- Leave valuables in a secure location
- Children under specific age may require adult supervision
- Age restrictions vary by event type
- Some events require minimum age (typically 8-12 years)
- Inquire about family-friendly event schedules
- Contact venue for specific age policies per event
