Kashima Soccer Stadium

- Main Stadium Office: +81-954-63-0001
- Ticket Information: +81-954-63-0050
- General Inquiries: Available during business hours (9:00 AM - 5:00 PM)

- Will-call window located at Stadium Ticket Office
- Hours: 2 hours before match start until 30 minutes after kickoff
- Bring valid photo ID and booking confirmation
- Tickets must be collected before stadium entry
- Contact +81-954-63-0050 for advance will-call arrangements

- Stadium Parking Lot: 1,500+ spaces available
- Parking Fee: Approximately ¥1,000 per vehicle
- Free parking available at designated remote lots with shuttle service
- Advance parking reservations recommended for major events
- Accessible parking spaces available near stadium entrance
- Nearby street parking in surrounding Kashima city area

- Wheelchair accessible seating: Available throughout stadium sections
- Accessible Restrooms: Multiple locations on all levels
- Elevator Access: Available for upper level sections
- Companion seating provided adjacent to wheelchair spaces
- Accessible parking spaces reserved near main entrance
- Advance notification recommended for special accommodations

- Valid ticket required for entry
- Entry typically opens 90 minutes before match kickoff
- No outside food or beverages permitted
- Professional cameras allowed; video recording restricted
- Mobile phones permitted but must be silenced
- Smoking designated to designated areas only
- Prohibited items: Large bags, fireworks, weapons, alcohol
- Respectful conduct required; violent behavior will result in ejection

- Children under 3 years: Free admission (no seat provided)
- Children 3-12 years: Discounted ticket rates available
- Infants allowed; nursing areas and baby care facilities provided
- Child restrooms and family-friendly seating sections available
- Supervision required at all times
- Special children's programs and meet-and-greet events occasionally held
- Children's merchandise and food options available at concessions