- Main Contact: (940) 761-7000
- Box Office: (940) 761-7051
- Located at main box office entrance
- Valid photo ID required for ticket pickup
- Available up to 1 hour before event start time
- Tickets can be held up to 30 minutes before event
- Free parking available on-site
- Designated handicap parking near main entrance
- Overflow parking in adjacent municipal lots
- Recommended to arrive 45-60 minutes early for large events
- Wheelchair accessible sections
- Companion seating available
- Elevators to upper levels
- Accessible restrooms on each level
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Appropriate attire required
- No smoking inside facility
- Children under 3 typically free with accompanying adult
- Children 3-12 often require child ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events