- Main Office: (502) 690-9000
- Box Office: (502) 690-4414
- Located at Main Box Office
- Valid Photo ID Required
- Tickets Must Be Picked Up 1 Hour Before Event
- Electronic Ticket Verification Available
- Multiple nearby parking garages
- Official arena parking starting at $10
- Street parking available
- Handicap parking near main entrances
- Some nearby lots offer pre-paid event parking
- Wheelchair accessible seating
- Companion seats available
- Elevators to all levels
- Accessible restrooms on multiple levels
- Staff assistance for special needs
- No outside food or beverages
- Bags subject to search
- No weapons
- No professional cameras
- No large backpacks
- Ticket required for entry
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events
