- Main Box Office: (716) 885-5000
- Administrative Office: (716) 885-0331
- Located at main box office entrance
- Patrons must present valid photo ID
- Tickets can be picked up 1 hour before performance
- Unclaimed tickets released 15 minutes before show time
- On-site street parking available
- Nearby municipal parking lots
- Limited free parking on Symphony Circle
- Handicap parking spaces near main entrance
- Wheelchair accessible seating on main floor
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- No outside food or beverages
- Photography and recording prohibited during performances
- Business casual attire recommended
- Late seating during natural break in performance
- Children 5 and older welcome
- Children under 5 not recommended for classical concerts
- Family-friendly matinee performances offered periodically
- Booster seats available upon request
