- Main Box Office: +49 (0)30 203 09-0
- Ticket Hotline: +49 (0)30 203 09-101
- Located at main entrance
- Valid photo ID required
- Tickets can be collected up to 30 minutes before performance
- Self-service ticket machines also available
- Limited on-site parking
- Nearby public parking garages at Französische Straße
- Street parking with metered zones
- Recommended: Public transportation (U-Bahn/S-Bahn)
- Wheelchair accessible spaces
- Companion seats available
- Advance reservation recommended
- Elevator access to all levels
- Assistive listening devices provided
- No food or drinks inside concert hall
- Photography/recording prohibited during performances
- Smart casual attire recommended
- Mobile phones must be silenced
- Late arrivals may be seated at intermission
- Children 6+ welcome with valid ticket
- Recommended for ages 8 and above
- Booster seats available
- Family/children's concerts offered periodically
- Quiet, attentive behavior expected
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