- Main Box Office: (413) 637-5165
- Patron Services: (413) 637-1600
- Located at main entrance of Music Shed
- Open 90 minutes before performance start time
- Valid photo ID required for ticket pickup
- Prepaid tickets held under reservation name
- Free on-site parking
- Multiple lots available across Tanglewood campus
- Accessible parking near main entrances
- Shuttle services for distant parking areas
- Designated wheelchair spaces in multiple sections
- Companion seats available
- Assistive listening devices provided
- Step-free pathways to seating areas
- No outside food or beverages
- Photography/recording prohibited during performances
- Business casual attire recommended
- No pets (service animals permitted)
- Cell phones must be silenced
- Children 6+ generally permitted
- Recommended for concerts appropriate to age
- Free admission for children under 12 to select educational concerts
- Quiet, attentive behavior expected
