- Main Office: +81-29-241-3000
- Ticket Inquiries: +81-29-241-3111
- General Information: Available during business hours (9:00 AM - 5:00 PM)
- Tickets available for pickup at the main ticket counter
- Valid photo ID required for will call collection
- Pickup window: 1 hour before event start time
- Advance reservation recommended
- Contact box office for specific arrangements
- Multiple parking lots available (800+ spaces total)
- Parking fee: Approximately ¥1,000-1,500 per vehicle
- Overflow parking in nearby facilities
- Reserved parking for persons with disabilities
- First-come, first-served basis on event days
- Arrive early for preferred parking
- Wheelchair accessible seating available throughout stadium
- Companion seating provided
- Accessible restroom facilities
- Elevator access to all levels
- Reserved parking near accessible entrances
- Advance notification recommended for specific accessibility needs
- No outside food or beverages permitted
- Smoking prohibited in non-designated areas
- Professional cameras and recording equipment may require approval
- Mobile phones permitted; silent mode recommended during performances
- Bags subject to security screening
- Prohibited items: weapons, fireworks, dangerous materials
- Respect facility rules and other guests
- No re-entry after exit
- Children under 3 years: Free entry (lap seating, no separate seat guaranteed)
- Children 3+ years: Full ticket required
- Family-friendly events may have special pricing
- Nursing rooms available for parents with infants
- Height and weight restrictions may apply for certain events
- Parental supervision required at all times
- Consult venue for specific child policies by event type
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