- Main Office: (859) 555-BALL
- Ticket Support: (859) 555-TIKS
- Located at main ticket entrance
- Open 2 hours before game time
- Valid photo ID required for pickup
- Advance online reservation recommended
- On-site parking available
- General parking: $10
- Premium parking near entrance: $15
- Handicap parking near main gates
- Shuttle services from remote lots
- Wheelchair accessible sections
- Companion seating available
- Elevators to multiple levels
- Assistive listening devices at guest services
- No outside food or beverages
- Clear bag policy enforced
- No smoking in stadium
- No pets (service animals exempt)
- ID required for alcohol purchases
- Children under 36 inches: Free admission
- Children 3-12: Discounted tickets
- Stroller/diaper bag check available
- Family-friendly areas with additional activities