- +49 711 20340
- Main ticket hotline: +49 711 2026100
- Located at main entrance hall
- Valid photo ID required for ticket pickup
- Arrive at least 45 minutes before performance start
- Unclaimed tickets released 15 minutes before event
- Underground parking available beneath venue
- Limited street parking around Berliner Platz
- Nearby public parking structures within 5-minute walk
- Recommended to use public transportation
- Wheelchair accessible spaces in Mozartsaal
- Companion seats available
- Advance reservation recommended
- Elevator access to all levels
- No food or drinks inside performance hall
- Photography/recording prohibited during performances
- Smart casual attire recommended
- Mobile phones must be silenced
- Children 6+ welcome at classical concerts
- Recommended age varies by performance type
- Reduced pricing for children/youth available
- Booster seats provided upon request