- Main office: +420 378 038 538
- For event inquiries and reservations: Contact through official website
- General information line available during business hours (9:00 AM - 5:00 PM, Monday-Friday)
- Will-call window located at main amphitheatre entrance
- Operating hours: 30 minutes before event start until show begins
- Valid ID required for ticket pickup
- Tickets held under surname provided at booking
- Advance notice recommended for large group pickups
- On-site parking: Limited spaces available in amphitheatre grounds
- Accessible parking: Reserved spaces near main entrance
- Public parking: Available in surrounding Lochotin area
- Street parking: Available in nearby neighborhoods
- Recommendation: Arrive early during peak summer season as parking fills quickly
- Wheelchair accessible areas: Available throughout amphitheatre
- Accessible restrooms: Located near main entrance
- Accessible parking: Reserved spaces designated
- Companion seating: Available for guests requiring assistance
- Advanced notice: Recommended for accessibility needs
- Ramp access: Available from parking areas to seating sections
- Permitted: Soft drinks, water bottles, and light snacks from outside
- Prohibited: Outside alcohol, glass bottles, hard drugs, weapons
- Seating: Assigned seating or general admission (varies by event)
- Prohibited items: Recording devices, professional cameras, laser pointers
- Behavior: Respect for performers and fellow guests required
- Entry: Valid ticket required for all attendees
- Rain policy: Events proceed rain or shine; weather-appropriate clothing recommended
- Latecomer policy: Seating at discretion of venue staff, typically after intermission or appropriate moments
- Children welcome: All ages permitted with valid ticket
- Infant policy: Children under 2-3 years typically free on lap (verify per event)
- Ticket requirement: Children 3+ years typically require full ticket
- Supervision: Children must be accompanied by responsible adult at all times
- Restricted content: Parental discretion advised for mature performances
- Seating: Family-friendly seating areas available upon request
- Accessibility: Baby changing facilities available near restrooms
