Lucas Oil Live at WinStar World Casino and Resort - Complex

- Main Venue: (580) 276-4229
- WinStar World Casino and Resort Main Line: (580) 375-3000
- Box Office: (580) 276-4229 ext. 4
- For general inquiries, call during business hours or visit the box office in person

- Will Call window located at the Lucas Oil Live Box Office
- Hours: Typically 10:00 AM - 6:00 PM on event days
- Box Office Hours extended 2 hours before event start time
- Bring valid photo ID and confirmation number or email confirmation
- Tickets held for up to 48 hours before event
- Arrive early on event night to avoid lines

- Complimentary parking available throughout WinStar complex
- Multiple parking lots with ample spaces
- Valet parking available (fees may apply)
- Accessible parking spaces near venue entrance
- Parking is first-come, first-served during major events
- Additional overflow parking available during peak seasons

- Wheelchair accessible seating throughout the venue
- ADA compliant restrooms available
- Accessible entrance and pathways to theater
- Companion seating available with wheelchair spaces
- Accessible parking near main entrance
- Service animals permitted
- Contact venue in advance to arrange specific accommodations: (580) 276-4229

- No outside food or beverages permitted
- Professional cameras and recording devices restricted (check event-specific policies)
- Smoking prohibited inside venue (designated outdoor areas available)
- Bags and purses subject to security screening
- Valid ID required for entry (if applicable to event)
- Doors typically open 1 hour before show start
- Guests must be present at start time; late entry policies vary by event
- Refund policy: Most tickets non-refundable unless event is cancelled

- All children require a ticket for entry (age requirements vary by event)
- Infants may sit on parent's lap for select shows (verify with venue)
- Family-friendly events scheduled regularly
- Children's pricing may be available for designated events
- Parental supervision required at all times
- Some events may have age restrictions; check event details before purchasing
- Contact venue for information about specific shows: (580) 276-4229