- Main office: (515) 382-4239
- Event information line: (515) 382-6158
- Located at main venue entrance
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Prepaid reservation confirmation needed
- Free street parking available
- Dedicated venue parking lot with 75 spaces
- Handicap parking near main entrance
- Limited evening parking on nearby side streets
- Wheelchair accessible areas
- Companion seating available
- Elevator access to all levels
- Assistive listening devices provided
- No outside food or drinks
- No smoking on premises
- Professional cameras require prior authorization
- Must be 18+ for certain events
- Appropriate attire required
- Children under 12 must be accompanied by adult
- Age restrictions vary by event type
- Infant/lap policies depend on specific performance
- Recommended minimum ages posted for each event
