- Main Information: (409) 763-4411
- Box Office: (409) 765-1894
- Guest Services: (409) 763-4411
- Hours: Available 9 AM - 5 PM Monday-Friday
- Located at main box office entrance
- Hours: Open 1 hour before event start time
- ID required for ticket pickup
- Arrive early during peak season events
- Print confirmation number or bring reservation details
- Street Parking: Available throughout Galveston downtown area
- Paid Parking Lots: Multiple nearby lots with hourly/daily rates
- Valet Service: Available for special events
- ADA Accessible Parking: Reserved spaces near entrance
- Free Parking: Limited street parking; paid lots recommended
- ADA Compliant Seating: Available throughout venue
- Wheelchair Accessible: All main areas and restrooms
- Companion Seating: Provided with accessible tickets
- Accessible Entrances: Multiple entry points
- Request Accommodation: Contact box office in advance for specific needs
- Age Restrictions: Varies by specific event
- Outside Food/Beverages: Not permitted
- Prohibited Items: Glass bottles, weapons, recording devices (unless authorized)
- Dress Code: Casual attire; special events may require business casual
- Behavior Policy: Venue right to refuse entry or eject for disruptive conduct
- Event-Specific Rules: Adhere to posted venue policies
- Age Policy: Children welcome at family-friendly events
- Ticket Requirements: Children typically require tickets for any seat
- Infant Policy: Check specific event; some allow infants under 2 without ticket
- Supervision: Children must be supervised by responsible adult at all times
- Height Restrictions: None standard; sightline varies by seat location
- Family Events: Special programming during Mardi Gras season
