- Main Box Office: (304) 696-7300
- Customer Service: (304) 696-7000
- Located at main entrance box office
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Unclaimed tickets returned 30 minutes after event begins
- On-site parking available
- General parking: $10 per vehicle
- Handicap parking near main entrance
- Limited street parking in surrounding area
- Shuttle services for large events
- Wheelchair accessible sections
- Companion seats available
- Elevators to all levels
- ADA compliant restrooms
- Assistive listening devices upon request
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras
- No re-entry
- Valid ticket required for admission
- Children under 2 free on lap
- Children 3-12 require child ticket
- Accompanying adult responsible for child's behavior
- Some events may have specific age restrictions
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