- +49 (0)341 140 4140
- General contact for event inquiries
- Located at main entrance
- Valid photo ID required
- Ticket pickup available 30 minutes before event start
- Online ticket holders have priority
- Limited street parking available
- Nearest public parking garage: Stadthaus am Burgplatz
- Public transportation recommended
- Tram and bus stops within 5-minute walking distance
- Ground floor areas wheelchair accessible
- Limited spaces for persons with disabilities
- Advanced notification recommended
- Companion/caregiver can enter free of charge
- No outside food or drinks
- Valid ID required for age-restricted events
- No smoking inside venue
- Coat check available
- Photography may be restricted during performances
- Age restrictions depend on specific event
- Most evening events 18+
- Daytime cultural events may be family-friendly
- Minors must be accompanied by adults for certain shows
