Venue Details

- Main Box Office: +44 (0)115 934 3700
- General Enquiries: +44 (0)115 934 3700
- Customer Service available during business hours Monday to Friday

- Will Call window located at main Box Office
- Tickets available for collection from 1 hour before event start
- Valid photo ID required for collection
- Tickets held under name provided at purchase
- Collection closes 15 minutes after event start time
- Contact box office if collection issues arise

- On-site car parking available with multiple levels
- Parking charges typically £6-8 per vehicle
- Discounted pre-bookable parking packages available online
- Disabled parking spaces available near arena entrance
- Located near City Transport buses and Nottingham Station
- Secure surface car park operated by venue management

- Wheelchair accessible spaces throughout the arena
- Accessible toilet facilities on all levels
- Companion seating available adjacent to wheelchair spaces
- Level access to disabled parking and arena entrance
- Accessible box office counter available
- Personal assistance dogs welcome
- Contact venue in advance to arrange accessibility requirements

- Admission policies vary by event and ticket holder age
- Prohibited items include professional cameras, recording devices, and large bags
- Mobile phone usage restricted during performances
- Valid ticket and ID may be required for entry
- Venue reserves right of admission refusal
- Health and safety regulations strictly enforced
- No refunds permitted on entry once inside venue
- Respect other attendees and follow staff instructions

- Age restrictions depend on event type and promoter policies
- Some events designated 18+ or 16+ (ID required)
- Children under 14 typically require adult supervision
- Infant admission policies vary; contact venue for clarification
- Family-friendly events designated on event listings
- Children ticket discounts available for qualifying age groups
- Parental responsibility remains with accompanying adults throughout event