- Main Contact: +381 11 3616 900
- Box Office: +381 11 3616 901
- For inquiries regarding events, seating, and reservations, contact during business hours
- Will Call window located at main box office entrance
- Available 2 hours before event start time
- Present valid ID and booking confirmation/reference number
- Tickets must be picked up before event doors open
- Limited on-site parking available
- Nearby street parking in surrounding areas
- Public parking garages within 5-10 minute walk
- Recommend using public transportation (Bus, Tram, Metro) for major events
- Wheelchair accessible seating available in designated areas
- Accessible restroom facilities
- Elevator access to upper levels
- Advance notice recommended for accessibility needs
- Contact box office at least 48 hours prior to event
- Doors open typically 1-2 hours before event start
- Valid ticket required for entry
- No outside food or beverages permitted
- Photography/recording policy varies by event
- Prohibited items: weapons, large bags, professional cameras
- Venue reserves right to conduct security checks
- Children under 3 years may enter free if no separate seat required
- Children 3+ years require paid ticket
- Accompanied minors welcome at all-ages events
- Age restrictions apply to certain events (concerts, adult shows)
- Parental guidance recommended for children under 12 at specific events
