- Main Box Office: (413) 545-2511
- General Information: (413) 545-0800
- Located at main box office entrance
- Valid photo ID required for pickup
- Ticket holders can retrieve tickets 1 hour before event start
- Unclaimed tickets released 30 minutes before event
- On-campus parking lots available
- Some lots require parking permit
- Event parking typically $10-$15
- Handicap parking near main entrance
- Shuttle services during peak events
- Wheelchair accessible seating
- Companion seats available
- Elevator access to multiple levels
- ASL interpretation available for select events
- No outside food or beverages
- No professional cameras without permission
- Valid ticket required for entry
- No smoking inside facility
- Age restrictions may apply depending on event
- Children under 2 typically free on lap
- Children 3+ usually require full-price ticket
- Some events may have specific age recommendations
- Parental discretion advised for mature content events
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