The Box Office is located in the foyer to the left of the main entrance doors.
- Located at main entrance
- Valid photo ID required for ticket pickup
- Available 1 hour before event start time
- Tickets can be collected by original purchaser or authorized representative
Parking is available at the Centre at a cost of $2.00, there are approx 1400 spaces. Free parking is available at the Centre for customers purchasing tickets between the hours of 9am - 5pm Monday - Friday.
- Wheelchair accessible seating sections
- Companion seats available
- Elevator access to all levels
- Minimum of 5% total seating reserved for patrons with disabilities
- No outside food or beverages
- No smoking within venue
- Bags subject to security screening
- Professional cameras and recording equipment prohibited
- Dress code: Smart casual for most events
Unless stipulated by the promoter, children 2 and under are admitted free to events at the Derwent Entertainment Centre if nursed on a paying adults lap. Please note that for the season of The Wiggles, children under 12 months will be admitted free. Every other patron attending the Wiggles must hold a valid ticket.