- Main Reception: +44 (0)1397 700000
- Box Office: +44 (0)1397 700000
- General Inquiries: Available during business hours
- Tickets available for collection at Box Office
- Collection 1 hour before event start time recommended
- Valid photo ID may be required
- Name and booking reference needed
- Online pre-registration available for faster collection
- On-site car park available
- Free parking for venue visitors
- Ample parking spaces
- Coach parking available (advance notice required)
- Street parking also available nearby
The venue provides full wheelchair access to all areas and disabled toilet facilities.
- No outside food or beverages (except water)
- Mobile phones on silent mode during performances
- Photography and recording prohibited unless permitted
- Arrive 15-20 minutes before event start
- Smart casual dress code recommended for most events
- Under the influence patrons may be refused entry
- Bags subject to security checks
- Children welcome at most daytime and family events
- Age restrictions apply to some evening performances
- Children under 5 may not be permitted at certain events
- Unaccompanied minors not allowed
- Parental guidance recommended for age-rated shows
- Family-friendly events clearly marked
- Reduced ticket prices often available for children
