- Main Reception: (315) 435-6611
- Event Booking: (315) 435-6612
- Located at main entrance lobby
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Pre-registration recommended
- On-site parking garage available
- Accessible parking spaces near main entrance
- Parking rates: $10-$15 per day
- Validated parking for event attendees
- Wheelchair accessible areas in all convention halls
- Companion seating available
- Assistive listening devices provided
- Elevator access to all levels
- Professional business attire recommended
- No outside food or beverages
- Photography may require special permission
- Security screening at all entrances
- Children under 12 must be accompanied by an adult
- Some events may have age restrictions
- Stroller parking available
- Family-friendly events typically welcome children
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