O2 Academy Newcastle strive to make all our shows accessible to everyone and work with Attitude Is Everything and Nimbus Disability to make sure things keep improving. Venue also accepts the Access Card. It's not compulsory, but it means you won't have to provide repeat details every time you book, and lets venue know about any support or facilities you'll need when you visit. Wheelchair spaces These are available when you book, but they're limited on a first come, first served basis. Please get in touch with venue box office before you buy your tickets between 12pm and 4pm, Monday to Friday, on +44 (0)191 260 2020 or email boxoffice@o2academynewcastle.co.uk to advise your access and personal assistant requirements. You can also contact venue through Next Generation Text Service by 18002 +44 (0)191 260 2020. Companion ticket If you need a ticket for a companion or personal assistant, please just let venue box office know when you book. Venue offers one companion ticket, free of charge, to provide support you need and additional assistance in the event of an emergency evacuation. Proof of eligibility will be required. Alternatively, if you have an Access Card please provide your full name and the card number. Guide and hearing assistance dogs are welcome There's a viewing area in stalls at O2 Academy Newcastle, it can be accessed by our lift from the foyer, up one floor; or there are two sets of stairs to the auditorium from the foyer. The area can accommodate up to three wheelchairs with 10 seats.
