- Main Office: +49 30 30383000
- Ticket Hotline: +49 30 30383030
- Located at main ticket center near stadium entrance
- Valid government-issued photo ID required
- Pick-up available 1 hour before event start time
- Self-service and staffed will-call windows
- On-site parking available
- Designated parking lots with capacity for 500+ vehicles
- Parking fees: €5-€10 depending on event
- Accessible parking spots near main entrance
- Wheelchair accessible seating sections
- Companion seats available
- Elevators to different stadium levels
- Clear sightlines for mobility-impaired guests
- No outside food or drinks
- Clear bag policy in effect
- No professional cameras without media credentials
- No smoking inside venue
- Must present valid ticket for entry
- Children under 6 years free with accompanying adult
- Children 6-12 require reduced-price ticket
- Minors must be accompanied by adult
- Stroller and baby changing facilities available
