- General Inquiries: +49 221 280 190
- Ticket Hotline: +49 221 280 1920
- Located at main entrance
- Ticket pickup with ID
- Arrive minimum 45 minutes before event
- Digital ticket scanning available
- On-site parking available
- Approximately 500 parking spaces
- Parking fee: €5-€10 depending on event
- Public transportation recommended
- Designated wheelchair spaces
- Companion seating available
- Level ground access
- Limited number of accessible spots
- No outside food or drinks
- Valid ID required for age-restricted events
- No large bags or backpacks
- No professional cameras without permission
- Smoking designated areas only
- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some events 16+, some 18+
- Infant/child ticket policies depend on specific event
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