- Main Phone: (407) 685-9800
- Event Booking: (407) 685-9899
- Customer Service: (407) 685-5800
- Located at main entrance lobby
- Must present valid photo ID
- Tickets can be retrieved 1-2 hours before event start time
- Electronic ticket verification available
- Multiple parking lots and garages available
- Rates: $10-$20 per vehicle
- Handicap parking near main entrances
- Shuttle services from remote parking areas
- Electric vehicle charging stations
- Wheelchair accessible spaces in all event halls
- Companion seating available
- Elevators and ramps throughout facility
- ADA compliant restrooms
- Assistive listening devices upon request
- No outside food or beverages
- Professional camera/recording equipment requires special permission
- Clear bag policy in effect
- Must follow staff instructions
- No smoking inside facility
- Children under 16 must be accompanied by adult
- Age restrictions vary by specific event
- Stroller parking available
- Changing stations in family restrooms
- Some events may have minimum age requirements
