- Main Reception: +48 32 623 41 41
- General Inquiries: Available during business hours
- Advance reservations recommended for groups
- Tickets available at main entrance during operating hours
- Group tickets must be pre-arranged
- Same-day tickets subject to availability
- Advance online booking recommended during peak season
- On-site parking available
- Free parking for visitors
- Limited spaces during events
- Accessible parking spaces designated for disabled visitors
- Bus parking available for group arrivals with advance notice
- Wheelchair accessible entrances
- Accessible facilities throughout main palace areas
- Designated seating areas for visitors with mobility restrictions
- Elevator access available
- Accessible restroom facilities
- Service animals permitted
- Maintain respectful behavior throughout the venue
- Photography allowed in designated areas (flash may be restricted)
- Do not touch artworks or historical displays
- Outside food and beverages not permitted in main halls
- Smoking restricted to designated outdoor areas only
- Children must be supervised at all times
- Guided tours available in Polish and English by request
- Children under 3 years: Free admission
- Children 3-16 years: Reduced admission rates available
- Infants welcome with strollers (wheeled access available)
- Family packages and group discounts offered
- Educational programs designed for school groups
- Children must remain with adult guardians in all areas
- No running or loud behavior to preserve the historical environment
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