- Main Office: +52 55 5447 5700
- Box Office: +52 55 5447 5750
- Located at main entrance
- Valid government-issued photo ID required
- Ticket purchaser must be present
- Pickup available 1 hour before event start
- On-site parking available
- Covered parking garage
- Rates: $10-$20 per vehicle
- Handicap parking near main entrance
- Motorcycle and bicycle parking zones
- Wheelchair accessible spaces
- Companion seating available
- Elevators to all levels
- Assistive listening devices upon request
- No outside food or drinks
- No professional cameras
- No weapons
- No large bags/backpacks
- Age restrictions may apply depending on event
- Children under 2 typically free if seated on lap
- Children 2-12 usually require child ticket
- Parental guidance recommended for certain events
- Some events may have specific age restrictions
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