- Main Box Office: (704) 549-5555
- Ticketing Information: (800) 745-3000
- Located at main ticket booth
- Open 2 hours before concert start time
- Valid photo ID required for pickup
- Original credit card used for purchase recommended
- On-site parking available
- Standard parking: $20 per vehicle
- Preferred/VIP parking: $30-$40
- Carpooling recommended
- Cash and credit card accepted for parking
- Wheelchair accessible locations throughout venue
- Companion seats available next to accessible spaces
- ADA compliant entrances and restrooms
- Service animal friendly
- Must be purchased through accessible ticketing
- No outside food or beverages
- Sealed water bottles allowed
- Bags subject to search
- No professional cameras
- Must be 18+ or accompanied by adult
- No smoking inside venue
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some shows may have specific age restrictions
- Parental discretion advised for explicit content concerts
