Truliant Amphitheater (formerly PNC Music Pavilion Charlotte)

- Main Box Office: (704) 549-1292
- Customer Service Hours: Monday-Friday 10 AM - 6 PM
- For event-specific inquiries, contact during business hours

- Will Call window located at the main box office
- Opens 2-3 hours before event start time
- Bring valid photo ID matching name on ticket
- Tickets must be picked up before gates open
- Online tickets can be printed or transferred to mobile device

- Ample free parking available on-site
- Multiple parking lots surrounding the amphitheater
- Accessible parking spaces available for ADA permit holders
- Arrive early for popular events to secure preferred parking
- Overflow parking available at nearby Charlotte Motor Speedway

- ADA-accessible seating throughout the venue
- Wheelchair and mobility device spaces available
- Companion seating provided next to accessible areas
- Accessible restroom facilities on premises
- Reserve accessible seats when purchasing tickets
- Contact box office for specific accessibility needs or accommodations

- No outside food or beverages permitted
- Outside alcohol strictly prohibited
- Bags subject to search at entry
- Prohibited items: weapons, recording devices, large bags, pets (except service animals)
- Cameras allowed for personal use only, no professional equipment
- Smoking restricted to designated areas only
- Venue policies subject to change based on event requirements

- Children of all ages typically permitted with paid tickets
- Lap children (under age 2) may be admitted free depending on event
- Some events may have age restrictions; check specific event details
- Minors must be supervised by an adult at all times
- Family-friendly events available throughout the season
- Contact venue for specific policies regarding your event