- Main Box Office: (704) 549-5555
- Ticketmaster Customer Service: (800) 745-3000
- Located at main box office entrance
- Valid photo ID required for pickup
- Opens 2 hours before event start time
- Ticket holders must pick up own tickets
- On-site parking available
- Standard parking: $20-$25 per vehicle
- VIP/Premium parking options offered
- Cash and credit card accepted for parking
- Carpooling recommended during peak events
- Available throughout venue
- Wheelchair accessible spaces
- Companion seats adjacent to accessible spaces
- Must be purchased through dedicated accessibility line
- Documentation may be required for special accommodations
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras
- No weapons
- Valid government-issued ID required
- No re-entry once exiting venue
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Recommended age limits vary by event
- Parental discretion advised for loud/late events
