- Main Office: (604) 253-2311
- Box Office: (604) 253-2311
- For general inquiries, call during business hours Monday-Friday, 9:00 AM - 5:00 PM PST
- Will call window located at main box office entrance
- Available 1.5 hours before event start time through event start
- Photo ID required for ticket pickup
- Tickets must be picked up in purchaser's name
- Advance notice recommended for large group pickups
- On-site parking available at PNE grounds
- Additional parking at PNE Parking Lot (paid)
- Street parking available on surrounding streets (permit may be required)
- Accessible parking spaces near amphitheatre entrance
- Recommend arriving early for event parking
- Public transit: accessible via SkyTrain and bus routes
- Wheelchair accessible seating available throughout venue
- Accessible washrooms on-site
- Accessible parking near entrance
- Companion seating available with accessible tickets
- Service animals welcome
- Accessible viewing areas with companion seating
- Advance notice recommended for accessibility accommodations
- Valid ticket required for entry
- Doors open 1-2 hours before event start
- No re-entry once you exit venue
- Outside food and beverages typically not permitted
- Professional cameras and recording devices may be restricted
- Venue rules subject to event-specific policies
- Management reserves right to refuse entry
- Respect other patrons and venue staff
- Children under 2 typically free (may vary by event)
- Children 2+ generally require a ticket
- Family seating areas available
- Child-friendly concessions available
- Infant/baby facilities on-site
- Supervised children must remain with guardian at all times
- Event suitability varies - check show ratings
- Some events may have age restrictions
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