Venue Details

- Main Box Office: (416) 314-9900
- Guest Services: (416) 314-9900
- For accessibility inquiries: (416) 314-9900

- Will Call Window: Available at Ontario Place main entrance
- Hours: Opens 2 hours before event start time
- ID Required: Valid photo identification required for pickup
- Name: Tickets held under purchaser's name
- Advance Notice: Arrive 30+ minutes before event for processing

- Parking Lots: Multiple lots available at Ontario Place (paid parking)
- Rates: Approximately $15-25 CAD per vehicle (subject to change)
- Accessibility Parking: Designated spaces available (valid permit required)
- Public Transit: Streetcar, bus, and subway accessible via Spadina Station
- Bicycle: Bike parking available on Ontario Place grounds

- Wheelchair Accessible: Designated seating throughout venue
- Companion Seating: Available adjacent to accessible spaces
- Viewing Height: Accessible sections positioned for optimal sightlines
- Accessible Washrooms: Located throughout venue
- Service Animals: Permitted in seating areas
- Advance Booking: Contact (416) 314-9900 for accessible seating reservations

- Age Policy: All ages welcome; specific restrictions vary by event
- Bag Policy: Small bags permitted; large bags prohibited (typical: max 14" x 14")
- Prohibited Items: Outside food/beverages, professional cameras, recording devices, weapons
- Venue Conduct: Follow venue staff instructions; no disruptive behavior
- Event Schedule: Doors typically open 1-2 hours before start time
- Weather: Outdoor venue; events may be affected by severe weather

- Infants/Toddlers: Children under 2 may attend (verify with specific event)
- Supervision: Children must be supervised by responsible adult at all times
- Height/Age Requirements: Some events may have minimum age recommendations
- Family Seating: Available depending on event type
- Amenities: Nursing facilities available on Ontario Place grounds
- Event Suitability: Verify age-appropriateness based on performer/event type